Главная » 2013 Август 20 » BUSINESS ENGLISH: SELLING
12:21 BUSINESS ENGLISH: SELLING | |
| Selling after-sales service n. service that continues after a product has been sold [eg: repairs etc] buyer n. 1 any person who buys anything 2 a person employed by a firm to buy client n. a person who buys services from a lawyer, architect or other professionals close v. to finalise a deal or sale; to make a sale cold call v. to telephone a prospect without previous contact - also n. customer n. a person who buys goods or services from a shop or business deal n. a business transaction - also v. dealer n. discount n. a reduction in the price; a deduction [usually expressed as a percentage (%)] follow up v. to continue to follow persistently; to maintain contact [eg: after a lead] guarantee n. a promise that a product will be repaired or replaced etc if faulty - also v. in bulk in large quantity, usually at a lower price lead n. useful indication of a possible customer to be followed up objection n. a reason given by a prospect for not buying - to object v. seeovercome overcome v. [-came, -come] to overcome an obj-ection to show an objection is invalid product n. something made and usually for sale - to produce v. seeservice prospect n. a possible or probable customer; prospective customer representative n. sales representative person who represents & sells for a firm; salesperson retail v. to sell in small quantities (as in a shop to the public) - also n. see wholesale service n. work done usually in return for payment - to serve v. see product wholesale v. to sell in bulk (as to a shop for resale to the public) - also n. see retail | |
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